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Volunteer Support Group Meeting

  • Family Friends Volunteer Support Group Meeting

We would like to thank Liz Warren, Director and Co-founder of SE2, who gave a talk to our volunteers on solutions and support for healthier homes. She covered causes and impacts of cold homes, common types of accidents at home and the causes and effects of poor nutrition. Volunteers also shared their experiences in the homes of families they are supporting and how they helped families live in healthier conditions.

Christmas Hampers

During the week 12th December 2016, Family Friends teamed up with Furnish staff to deliver Christmas hampers to families we support. The Junior League of London had packed hampers full of food, toiletries, books and toys, with additional books provided by LAW Ltd. One mother said, ‘there were some really lovely gifts and I’m looking forward to wrapping them up for Christmas and giving them to my children.'

Volunteer Awards at Victoria & Albert Museum

On 24th November 2016, the Volunteer Centre Kensington & Chelsea held Volunteer Awards at the prestigious Victoria & Albert Museum. The ceremony saw volunteers receive awards from the Mayor of The Royal Borough of Kensington & Chelsea for the inspirational work they do within the community. Five of Family Friends’ volunteers who work in Kensington & Chelsea received 'Make a Difference Awards'.

Grove Trust gets to know Family Friends

On 1st November 2016, members of The Grove Trust visited Family Friends’ offices to get to know more about our befriending and mentoring services. They spoke to both volunteers and families and found out how the work by volunteers helped the families to make positive changes in their lives. The Grove Trust also met frontline staff and our Trustee George Smith.

NCVO/Mentoring and Befriending awards Family Friends Approved Provider standard

Family Friends has been reaccredited with Approved Provider status, the prestigious national quality standard for mentoring and befriending. The extensive assessment by NCVO/Mentoring and Befriending involved interviews with volunteers, families and staff as well as review of our policies and procedures. Family Friends demonstrated a high standard in every key area. Our project was described as having very clear objectives, being safe and effective, employing robust monitoring, best practice volunteer recruitment and extensive and fit for purpose volunteer training.

The nation's longest reigning Monarch

Our Trustees Elizabeth Jack and Abi Pllana, attended a special Reception for representatives from local voluntary organizations that serve residents of the Royal Borough of Kensington & Chelsea. The reception was held to celebrate The Queen becoming the Nation’s longest-reigning Monarch. 63 years of service. The event took place at The Mayor’s Parlour, Kensington Town Hall on 6th October 2015. Our trustees were greeted by the Mayor, Councillor Robert Freeman.

The Duchess of Cambridge visit

Volunteers, families and staff enjoyed a coffee morning at Family Friends offices with The Duchess of Cambridge on 19th January. Arriving at 10am, the Duchess was greeted by our Chair of Trustees, Elizabeth Jack. Elizabeth introduced our CEO, Flora Taylor, the trustees and our fundraiser, before giving the Duchess a briefing on the work of Family Friends.

The Duchess of Cambridge visit

Family Friends is delighted to announce that The Duchess of Cambridge will be visiting the charity on Monday 19th January. Her Royal Highness will get an overview of the organisation's work. She will then join a coffee morning to meet some of the network of trained volunteers who provide befriending and mentoring services, together with some of the families themselves.

Flora Taylor, Chief Executive said:

Family Friends wins prestigious Queen's Award

Family Friends has been awarded the Queen's Award for Voluntary Service after 20 years of supporting families across Kensington & Chelsea and Hammersmith & Fulham. The Award is the highest national honour given to charities and volunteer groups across the UK and it has an equivalent status for voluntary groups as the MBE has for individuals. This year just seven London charities won the award and a total of 117 across the UK. The Award is overseen by the Office for Civil Society, in the Cabinet Office.

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