Our success...

The work of Family Friends is to: Empower, encourage and help families get on track.

Our community of volunteers work alongside each family to help them overcome any number of life-barriers that they are encountering. Success is achieved by families and volunteers co-producing attainable and achievable goals. Those are then tracked and  measured as each family journies through our service.

Each family has a unique set of circumstances and with that as a baseline we know that the 'one size fits all' approach does not work. Our approach is truly bespoke to meet the needs of each family and to effect a positive long-term outcome. For that reason we take care and time to match the right volunteer to the family, working tirelessly to ensure that each relationship is closely monitored and adaptations are made to produce -positive outcomes for all.


Support Our Runners

LLHM2021Please support our fleet of runners on an epic 13.1 mile run around London's landmarks on Sunday 1st August 2021. Click here to make donations via JustGiving on our campaign to raise £3,500. Donations will go to towards supporting parents and children with specific needs, offering long term interventions in West London. Lets help families to get back on track.

How we're doing

  • In 2020 over 61 families benfitted from our befriending and mentoring scheme, which has impacted on 223 individuals.
  • 100% of families reported improvements as a result of the service with 100% rating the service ‘Good’ to ‘Great’.
  • Between March 2020 and April 2021, 254 Shop & Drops were delivered to 136 families reaching a total of 500 indiviudals including 300 children.

Volunteer with us

Could you be a volunteer? Are you over 23 and available to spare two hours each week to support a family? We welcome volunteers from all backgrounds who are ready to use their life experiences to become a friend or mentor and we’ll support you all the way. In a recent survey, all our volunteers found the experience to be a rewarding one.


Parent Befriending

For parents who live in Kensington & Chelsea, Hammesmith & Fulham and South East Brent who have a child aged 0-16 years.

Child Mentoring

For children aged between 10 and 16 years who live in Kensington & Chelsea, Hammersmith & Fulham and South East Brent.

Volunteer Induction Trainings 2021

Saturday 16 October 2021
10am - 5pm
Near Ladbroke Grove Station
Thursday 21 October 2021 & Saturday 23 October 2021
10am - 5pm
Near Ladbroke Grove Station

Volunteer Support Group Meetings

Next Support Group Meetings for 2021 are on:

  • Wednesday 14th July at 6pm

  • Wednesday 18th August at 6pm

If you are not on the circulation list and would lke to be on it then please drop Aimee a line!

Volunteer Open Days

Please join our Open Days to find out more about becoming a volunteer

Via Zoom

  • 10am to 11am on Thursday 9th September 2021
  • 6pm - 7pm on Thursday 9th September 2021


Face to Face

  • 10.30am - 12.30pm on Thursday 16th September 2021
  • 6pm - 8pm on Thursday 16th September 2021


If you would like to book a place click here and let us know which date and time.