About Family Friends

Family Friends was set up in 1993 to support low-income families. Through a network of trained volunteers we provide befriending services to families living in Kensington & Chelsea, Hammersmith & Fulham, and Brent. Read more.

Make a Referral

If you are a professional and would like to make a referral please see here for more details and then complete our referral form.

If you feel you could do with a bit of extra support and would like to find out more about our services, please contact a member of our team on 0204 568 8832.

Upcoming Volunteer Events!

We would love to hear from you if you are interested in supporting us by becoming a volunteer or by running a fundraising event, especially during the run up to our 30th anniversary! 

Our next Volunteer Induction Training dates are here! Our training days are hosted in-person at our office - right next door to the bustling Portobello Market. If you are interested in becoming a befriender, gaining skills to help you do this, and are free to attend the insightful training, email bragela@familyfriends.uk.com

Future training dates

  • 9th & 16th September
  • 11th & 18th November


Our next Volunteer Support Group Meetings are coming up...

  • Tuesday 1st August
  • Tuesday 5th September
  • Wednesday 8th November
  • Tuesday 5th December - Volunteer Christmas Special Celebrations!


Send an email to bragela@familyfriends.uk.com to be included in our MailChimp communications. 


Watch this space for more upcoming events! 


Upcoming Family Events!

Our Tea & Chat group at The Nourish Hub won’t be going ahead on the 29th of August. Instead, we are taking our families to Kew Gardens! Please contact Bragela@familyfriends.uk.com for more Information

The Tea & Chat group will resume on the 26th of September at The Nourish Hub. For more information on the group, please contact Lucy@familyfriends.uk.com


September 15th, 11AM - 2PM: We have 30 free tickets to Kensington Palace to see Crown to Couture, featuring over 200 items from ball gowns to court suits and handbags to jewellery, this brand-new fashion exhibition for 2023 draws fascinating parallels between the world of today’s red carpet and the Georgian Royal Court in the 18th century.

The Evening Standard has called this "Surely the starriest fashion exhibition London has ever seen!"

From Beyonce's look for the 2017 Grammy Awards, designed by Peter Dundas to Katy Perry's dress worn at the 2019 Met Gala. Over 200 items from ball gowns to court suits, handbags to jewellery will be on display, so be sure to come along if you're interested!

For more information, please contact Alex@familyfriends.uk.com

Volunteer with us

Could you be a volunteer? Are you over 18 and available to spare two hours each week to support a family? We welcome volunteers from all backgrounds who are ready to use their life experiences to become befriender, with support from us all the way. In a recent survey, all our volunteers found the experience to be a rewarding one, so come on-board!

Family Befriending

Big Buddies

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Interested in our events?


Our groups are a great way to make new connections, get tips and advice, or try something new. You can read more about our varied groups here.