About Family Friends

Family Friends was set up in 1993 to support disadvantaged families. Through a network of trained volunteers we provide befriending services to families living in Kensington & Chelsea, Hammersmith & Fulham, Westminster, and Brent. Read more.

Make a Referral

If you are a professional and would like to make a referral please see here for more details and then complete our referral form.

If you are a family member who would like support, please see here for more details and then complete our self-referral. 


COVID-19 Information

  • Family Friends are working in collaboration with Kensington & Chelsea Social Council to ensure that everyone we work with and the members fo the public that we come into contact with are able to access information on COVID-19 and vaccinations if they wish to. Therefore, if you would like information on COVID-19 and vaccination access, please do no hesitate to contact us either at fran@familyfriends.uk.com or on 0208 960 9099. 

    The NHS website offers guidance on COVID-19 and you can find information on upcoming vaccination locations here.

    Information on updating your NHS record can be found here. 

    FAQs are addressed here. 

Upcoming this month!

We would love to hear from you if you are interested in supporting us by becoming a volunteer or by running a fundraising event, especially during the run up to our 30th anniversary in 2023! 

On Wednesday 10th August, Family Friends will be visiting Kew Gardens and we'd love you to join us! We have tickets for our families and volunteers to enjoy a day together in the UKs most iconic gardens. Please contact Bragela at bragela@familyfriends.uk.com or 0208 960 9099.

On 25th August at 12pm, we will be joining Canalside Activity Centre for some Kayaking! If you're one of our families and you’ve always wanted to try kayaking then Canalside is a good place to start. Trained instructors are on hand to guide young people (aged 8+) as they take to the water and paddle along a quiet stretch of the Grand Union Canal. Participants are advised to wear comfortable activewear allowing a good range of movement. Parents should also provide participants with a dry change of clothes.If you would like to book, or for more information, please contact Braglela at bragela@familyfriends.uk.com or 0208 960 9099.


The Big Give: Christmas Challenge

As part of The Big Give's Christmas Challenge this year, we are raising money to support our work. This will go towards ensuring we can keep our Big Buddy programme up and running.

If you've ever thought of donating to support our work and the families and young people we support, there has never been a better time, as any donations you make via The Big Give will be doubled through match funding! Therefore, your generous contributions can have twice the impact for the same monetary value.

Please fill out this form to pledge a donation that will then be doubled through match funding. Pledges must be made by the 2nd of September, and money will not be collected until after this date.

Any donations are greatly appreciated by those of us who work here, our volunteers, and the families who access our services. 

Volunteer with us

Could you be a volunteer? Are you over 18 and available to spare two hours each week to support a family? We welcome volunteers from all backgrounds who are ready to use their life experiences to become befriender, with support from us all the way. In a recent survey, all our volunteers found the experience to be a rewarding one, so come on-board!

Family Befriending

Big Buddies

Upcoming Events

Saturday 3 December 2022
The Natural History museum
Tuesday 6 December 2022

Interested in our events?


Our groups are a great way to make new connections, get tips and advice, or try something new. You can read more about our varied groups here.